Free Local Delivery on orders over €50!

DELIVERY

How long will my delivery take to get to me ?

We want you to get your orders as soon as possible, so we work in shifts to make sure that your delivery arrives as fast as possible. Please bear with us during busy periods as delivery times may be affected.

Malta – Orders will take 3-4 working days (excluding weekends and public holidays).

Gozo – Orders will take 4-5 working days (excluding weekends and public holidays) to be delivered due to courier. 

Click & Collect orders will be ready in 3 working days in Malta, and up to 6 working days in Gozo. We will notify you once your order is ready. Your order will be kept at the selected store for a maximum of 3 working days. 

Important: If not collected within 3 days, Click & Collect orders will be cancelled automatically.

International – Orders will be delivered through DHL to assure the fastest delivery possible. Delivery time is according to the destination. An email will be sent through DHL.  

 

What is Click & Collect?

Do your shopping online and pick up in-store once the order is ready for collection - we'll get in touch when your order is ready for pick up.


Do you ship internationally?

Yes! However, international deliveries may take longer than usual due to COVID-19 Restrictions


My order hasn’t arrived yet. What do I do?

Although delivery should only take  3-4 days (excluding weekends and public holidays), if your parcel has been delayed for longer, please send an email to info@lucymakeup.com so that we can check on it for you.


What are your delivery charges?

Malta & Gozo: purchases over 50EUR can benefit from FREE delivery! Purchases below that are subject to a 5.50EUR delivery charge, regardless of location.

International: shipping rates for each country are calculated at checkout.